I really got pissed off at UCLA Health today!
I went online to the UCLA website on 2 July to make an appointment to have their lab take blood for an early August annual meeting with my GP (the third GP in two years). Staff called me back and I made an appointment for this morning.......only to find out once the lab had me in, that there was no order from my GP and they could not take my blood without an order. Fine, I said, how about having whoever is in charge to coordinate getting an order for another once a year drawing of blood - it is routine......and if, when my GP returns next week and discovers he needs more testing, I can always come in before my annual physical.
It took 90+ minutes before they were able to decide I was right and they got an order made and took my blood......
This should have been a quick, easy decision, not one that only happened because I did not plan to go anywhere until they acquiesced..........The excuses made at Internal Medicine - UCLAHealth- Santa Monica, this morning, were pure, unadulterated bullshit....
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